Malware: our enemy and constant companion

Over the years we have heard about malware with exotic but sinister names such as BadRabbit (2017), WannaCry (2017), HeartBleed (2014), DarkHotel (2012) and the notorious ransomware Petya (2016) and its derivatives.  WannaCry, a ransomware cryptoworm affected...

Let Customer Service Drive Business Growth

It’s common to find SaaS companies working tirelessly to deliver awesome customer service and increase efficiency at the same time. Needless to say, running a support department is a hefty investment, so your team needs to be efficient without compromising the quality...
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