Goldmine

Description

Customer relationship management software to manage business relationships.

GoldMine collects and centralises all information flowing through an organisation and has been designed for the workgroup. It provides the tools that businesses need to gather, store and analyse customer information including:

• Complete contact history tracking
• Document management
• Opportunity management
• PDA synchronisation
• Automated processes
• Literature fulfillment
• Leads analysis
• Sales and quota analyses
• Custom reports
• Statistical analysis
• Web data capture
• E-mail centre
• Outlook e-mail integration.

Installation and initial training is required in all cases. Most sites require 3-5 days depending on numbers and locations. GoldSync offers unattended, automated processing of remote synchronisation across three or more GoldMine databases, systems (licenses) and users.